See For Yourself
Watch a demo that walks you through the Optimal DX Software’s interface, its capabilities and how it can help improve your practice.
Account and Billing
What does the ODX Membership give me? Is it Pay-As-You-Go?
More than you might expect, and there's no card required to open one.
You can add unlimited patients and enter as many blood tests as you like, including years of historical results for each patient. Entering blood test data is free and always will be.
You also get the Treatment Plan Builder, AI-generated recommended actions for diet, lifestyle, and exercise, product partner integrations, lab templates, tags, custom report branding, a listing in the practitioner directory, and full access to the Resource Center: articles, downloads, events, and the podcast.
When you want to run a report, you buy credits. A Functional Health Report costs 10 credits, and credits are $5 each, so a report is $50. Buying in volume brings that down to $40. Credits never expire, and the Health Improvement Plan costs no credits at all.
Premium adds the Reference Guides, Ask Me Anything, PDF import, My Products, My Protocols, report note templates, enhanced branding, and the ability to add practitioners and staff to your account.
Blood Chemistry (Unlimited) is $197 a month for unlimited reports, plus lab integrations that pull results in automatically. If you run 5 or more reports a month, it costs less than buying credits.
When do I pay?
There are 2 points where you pay, and neither happens automatically.
The first is when you buy report credits. A Functional Health Report uses 10 credits, and you choose how many credits to buy and when. The second is if you subscribe to Blood Chemistry (Unlimited) or Premium, which are monthly.
Everything else is free. Creating an account, adding patients, entering blood test results, and using the Resource Center cost nothing, and we don't ask for a card when you sign up. You'll always see the price before any charge is made.
Am I paying for the laboratory test?
No. Optimal DX charges for interpretation and reporting, not for lab work. You order blood tests through your own lab and they bill you or your patient directly, exactly as they do now.
What you pay us for is turning those results into a report. Entering blood test data into ODX is free, and credits are only used when you generate a report.
Can I try a report before paying?
Yes. Every account comes with 2 sample patients who already have blood test results and finished reports attached, so you can look through a complete Functional Health Report before spending anything.
That includes the parts you can't see from a screenshot: how the biomarkers are grouped, how the functional ranges are presented, and how the report reads as something you'd hand to a patient.
Do report credits expire?
No. Credits stay in your account until you use them, with no time limit and no expiry date.
That matters if you buy in volume. Credits get cheaper the more you buy at once, and because they don't expire, buying ahead costs you nothing but the money you were going to spend anyway. It also means credits you hold now will work for report types we release later.
What is the ODX Premium Membership and how do I upgrade??
Premium is $40 a month per practitioner, and it opens up two different things depending on how you practice.
If you work alone, Premium gives you the following clinical and customization tools:
- The Blood Reference Guide, Clinical Conditions Guide, and Treatments Guide, linked directly from the biomarkers in your reports
- Ask Me Anything, where you can search 200+ answered clinical questions and submit your own
- PDF import, so blood test results come straight off the lab report instead of being typed in
- My Products, for building treatment plans from your own supplement list
- My Protocols, for saving treatment templates and reusing them across patients
- Practitioner report note templates
- Enhanced branding on your reports
If you work with other people, Premium also lets you build a team inside one account. As the administrator, you can add practitioners and staff, whether they're in your clinic, spread across several locations, or working with patients virtually. Practitioners are assigned to the patients they add and appear on those reports. Staff can enter blood test data and run reports without appearing on them.
Everyone on the account shares one credit balance, so you can run reports from a single pool rather than managing them practitioner by practitioner. You can also add Blood Chemistry (Unlimited) for unlimited reports, with a 20% discount on each practitioner you add it for.
To upgrade, visit your Billing Page and click the "Upgrade to Premium" link to get started!
Can I add practitioners or staff to my account?
Yes, with a Premium account. Premium is $40 a month per practitioner and lets you build a team inside a single account, whether everyone works in one clinic, across several locations, or with patients virtually.
As the administrator you can add 2 types of member. Practitioners add patients, enter blood tests, and run reports. They're assigned to the patients they add, and their name appears on those reports. Staff can enter blood test data and run reports on behalf of your practitioners without appearing on the report itself.
Everyone works from the same patient records, so your team isn't managing separate logins and duplicate patient files.
You can add and manage members from Members & Workspaces once you've upgraded.
Is there a contract for a specified period of time?
No, there's no contract.
An Optimal DX account is free. You can add patients, enter as many blood tests as you like, and explore the platform without paying anything or entering a card. There's nothing to cancel because there's nothing to pay.
When you're ready to run a report, you buy credits. Credits never expire, so anything you buy stays in your account until you use it.
If you go on to add Premium or Blood Chemistry (Unlimited), both are month to month with no minimum term and no cancellation fee. You can cancel either from your Billing page at any time.
How can I cancel my account?
There is nothing to cancel. A free Optimal DX account has no subscription and no recurring charge. Your account stays open, and your patients, blood test entries, and any reports you have generated stay available whether or not you ever buy another report.
If you want to permanently delete your account and all patient data, contact support@optimaldx.com. This is permanent and cannot be undone. We suggest keeping your account open indefinitely so you can come back at a later date and run reports as needed on the patient data we securely maintain in the Optimal DX Platform.
If I cancel my account can I reactivate it at a later date?
There's usually no reason to close it. An ODX account is free, and there's nothing to cancel, so you can leave it open and come back whenever you want. Your patients, blood tests, reports, and any unused credits stay exactly where they are.
If you do close your account, it can't be reopened. We permanently delete all patient data when an account closes, which is a HIPAA requirement, and it can't be recovered. You'd be starting a new account from scratch.
If you're paying for Premium or Blood Chemistry (Unlimited) and want to stop, cancel that subscription from your Billing page rather than closing the account. You keep your data, your credits, and your account.
FBCA Mastery Training Program FAQs
See what questions we hear the most about our FBCA Mastery Training Program.
Do you offer any kind of functional blood chemistry training program?
Yes. Optimal DX offers the FBCA Mastery Training Program personally taught by Dr. Weatherby. We offer two tracks: A non-certified track, which provides just the knowledge portion of the course, and a certified track, which provides practitioners with the opportunity to sit for an exam, a certification attesting to their mastery of Functional Blood Chemistry Analysis and three free months of access to the Optimal DX Software platform at the Professional level.
Once I sign up, when does the training start?
As soon as you register and set up your ODX Academy login, you can log in to the training and begin! Modules 1 and 2 are live right away and a new training module is added every week. You’ll get an email from Dr. Weatherby when the next module is live.
How is the training delivered?
The training program is accessed through our online training center of ODX Academy and starts the day you enroll. Each week, you’ll gain access to a new training module. Each session focuses on a specific body system with a lesson on Functional Physiology, Know Your Biomarkers, and a series of sessions on how to recognize blood chemistry patterns associated with dysfunctions in that particular body system. We have structured this as an online event to make this training more convenient and more affordable. You can take this training in the comfort of your office or home and access the training sessions 24/7 from our training site.
Are the training sessions held at a specific time and day each week? What’s the schedule?
No, the training sessions are not taught in real time. A new training session video is released every week. You’ll get an email notifying you when you can access the latest session. Plus, you get lifetime access to the training material, so don’t feel you have to keep up with the pace of the program!
How long do I have access to the training material?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like.
I won’t be able to make many of the training sessions. Can I get access to them later?
The training sessions are not live! Each session has been recorded and the training material is made available to enrollees in our online training center: The ODX Academy. The training includes streaming video of the presentations and audio downloads of all sessions in MP3 format. This way, you have 24/7 access to this archive from any computer anywhere in the world through your ODX Academy account.
What will I receive if I sign up for the Certification track?
If you successfully complete our Certification Track, you will become a Certified Functional Blood Chemistry Analyst. We will present you with a formal certificate authorized by Dr. Weatherby and the ODX Academy. In order to receive this certification, you must take all the courses, pass all the session quizzes, pass the final exam, and submit a full case presentation. We will review your case study and get you some feedback. We will then email you a copy of your certificate. Additionally, you’ll gain three free months of access to the Optimal DX Software platform at the Professional level, and up to 35 hours of Continuing Education credits!
Can I earn Continuing Education credits?
For those of you on the Certification Track, you can get CEUs for taking the training. The FBCA Mastery Training Program has received approval for 35 Category 1 hours of Continuing Medical Education from the Oregon Board of Naturopathic Examiners, which is considered a source of CEUs for NDs throughout the USA, and this course has also been approved by the California Acupuncture Board, Provider Number 1546, for 35 Category 1 hours of continuing education for LAcs.
Does this training include treatment protocols?
No, the training does not include treatment protocols. Dr. Weatherby may mention favorite supplements and/or treatments along the way, but this training is focused on assessment and diagnosis. We believe you will get a more thorough grounding in treatment from other experts.
What's "Ask Me Anything"?
For those of you on the Certification Track, you get 3 months of free access to the ODX software. This gives you access to "Ask Me Anything". This is a feature built into the ODX software application. It's a way to get answers to your training questions. Simply log in to the ODX Software and ask your questions! Dr. Weatherby and his research team will dive into the questions and answer them in the ODX Knowledgebase. You will get an email notifying you that your question has been answered.
