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Easy Onboarding, Intuitive Training and On-Going Support

Getting started on the Optimal DX Software platform is easy — initial setup only takes a few minutes, training is provided through inline videos within the platform and we’re always available to help. Not a subscriber?

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Training & Onboarding

Learning to Use the Platform

We designed the Optimal DX Software platform to be as intuitive as possible. Embedded videos provide helpful guidance on how to use its features and interfaces and regular emails provide guidance on advanced functionality. Becoming an expert in the Optimal DX Software platform is an easy process — you can add a blood test and run a report in about 5 minutes!

What Our Customers Are Saying

Hear how our customers have transformed their practice with the Optimal DX Software platform.

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“A great tool to be able to use and certainly worth every penny I pay for it – because of the time it saves me, and the professionalism it has. [...] It has definitely been a big part of why my business has been very successful over the last few years since we’ve implemented it.”

Dr. Dennis GodbyNaturopathic Doctor at the Sacramento Naturopathic Medical Center

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“I have noticed that since I have been using the software, scheduling the follow-up and patients actually sticking to that follow-up schedule has been much easier. [...] This has been very, very good for my practice, both for time management for my personnel and myself as well as the revenue stream.”

Dr. Ionela HubbardAssistant Professor of Preventive Medicine and Complementary and Alternative Medicine Curriculum Director at the Loma Linda University School of Medicine

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“The Blood Chemistry Software and the Functional Health Reports will make any practicing healthcare professional more effective and enables them to achieve high levels of success quickly. A win-win situation all around.”

Jonathan CohenTreasurer and Director of the British Association of Applied Nutrition and Nutritional Therapy

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Try It For Free

Want to see what impact Optimal DX Software’s analytical, interpretive and tracking functionality can have on your business? Try a free trial to find out for yourself.

Frequently Asked Questions

Read our answers to the most questions our customers ask the most in regards to the software and software training.

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If I have questions, how can I contact the Optimal DX team?

You can reach us at support@optimaldx.com.com, submit a support ticket or alternatively, you can call our office at 541-482-3779.

What specifically is included in the Optimal DX Software training?

In addition to the inline, contextual videos, we offer 9 video training modules:
  • Account set-up and branding
  • Creating custom lab templates
  • Managing the Optimal DX plugins
  • An overview of the Optimal DX report center
  • Editing patient data and lab test results
  • Adding your own practitioner notes to the Functional Health Report
  • What’s included in and how to access the built-in reference tools
  • How to use Optimal DX follow-up reminder tool
  • How to use the Optimal DX unit conversion tool

Does the software run on both Macs and PCs?

The Optimal DX Software platform is a software-as-a-service (SaaS) product — thus, it runs on any machine connected to the internet.

How do I install the software? How do I install updates?

Because the Optimal DX software is a SaaS product, there is nothing to install — as soon as you sign up, you have access to the platform. Better yet, updates are applied instantly.

What kind of support can I expect?

If you have any questions that aren’t answered by the inline video training or the email training course, feel free to email us at suppport@optimaldx.com, submit a support ticket or call us at 541-482-3779, and an expert will get back to you as soon as possible.