Help Is on the Way
We pride ourselves on the support we give to our customers. Give us a call or submit a support ticket to let us know how we can be of assistance.
The Knowledge Base
Putting the Tools in Your Hands
You’ll find all the information you need on all things Optimal DX in our Knowledge Base. Learn what’s new with our software, find answers to billing-related questions and so much more.
Getting Started with ODX — The Video Series
Quickly get to the heart of what you can accomplish with the Optimal DX Software with our series of short walk-through videos.
ODX Software Overview
This video will give you an overview of the ODX Software program and quickly walk you through its various features.
Watch VideoReport Center Overview for the Interactive Core Report
Watch to see an overview of the ODX Software’s report center to show you how to generate the interactive core Functional Health Report.
Watch VideoReport Center Overview for the Classic Report
Watch to see an overview of the ODX Software’s report center to show you how to generate the classic Functional Health Report.
Watch VideoAdd a New Patient
This video provides a quick overview of how to add a new patient into your software program.
Watch VideoAdd New Blood Test
See a quick overview of how to add a new blood test into the system and generate a patient and/or practitioner report.
Watch VideoFollow-Up Reminder
Watch to learn how to set up follow-up reminders in the software.
Watch VideoClinical Reference Tools
This video will show you the clinical reference tools that are built into the software and integrated into the practitioner reports.
Watch VideoUpload Your Own Practice Logo
Watch this video to learn how to upload your logo and brand your reports.
Watch VideoAdd Your Own Practitioner Report Notes
This walkthrough video demonstrates how to create detailed notes for each patient lab test. Optionally, include these notes in your reports.
Watch VideoManage & Edit Blood Tests
This video shows you how to manage and edit a patient’s blood test.
Watch VideoManage Existing Patients
Watch to learn how to find and make changes to an existing patient record.
Watch VideoUnit Conversion Tool
See a demonstration of the unit conversion tool that is built into the software. Quickly convert between US and SI units and vice versa.
Watch VideoCustom Lab Templates
This video will show you how to create customized lab templates within the software so you can save time with your lab data entry.
Watch VideoImport Patient Records
Watch this video to learn how to import your existing patient list from a spreadsheet.
Watch VideoPractice Admin & Settings
In this video, you will learn how to make changes and edit your personal and practice administration settings in your software account.
Watch VideoAdding Your Profile Photo
Watch to learn how to add your profile photo into the ODX application. Your photo will be incorporated into the Core Functional Health Report on the cover page.
Watch VideoImporting Lab Results
This quick video shows you how to import lab results from one of our lab integration partners.
Watch VideoMerging Lab Test Results
Watch this quick video to learn how to merge two lab test results into one record.
Watch VideoThe "Ask Me Anything" Feature
This video demonstrates how to use the "Ask Me Anything" feature to submit your clinical questions to be answered on our AMA Podcast.
Watch Video
