Got a Question? We’ve Got Answers.

Optimal DX is for Health Professionals: licensed or certified practitioners using the platform to support the care of their own patients. When you create an account, you agree to our terms of use, which require that you're a licensed practitioner in each jurisdiction where you practice. We don't require documentation up front, but you're representing that this is true when you agree to the terms.

Read our terms of use

Yes. You can access the software through the browser on your iPad, but at present there is no custom app for Apple or Android devices.

Yes, in 2 ways.

The PDF parser reads results directly from lab PDFs from LabCorp, Quest, LifeLabs, and a growing list of 100+ labs worldwide. It's free on every account.

Direct lab integrations pull results into your account automatically once the lab completes the test. We currently integrate with Evexia Diagnostics, Empire City Lab, LabTech, Access Medical Labs, and Ulta Lab Tests. Integrations are included with Blood Chemistry (Unlimited).

Manual entry is free on every account. There is no limit on how many blood tests you enter.

Practices run a lot of blood tests, and most have years of historical results sitting in patient files. So entering blood test data into Optimal DX is free on every account, with no cap.

A "blood test" means one set of results back from the lab, not the individual biomarkers. Enter the data, press save, and that's 1 blood test in the system. You're only charged when you generate a report.

Absolutely. We have set it up so that you can not only reorder lab templates to match the biomarker order on the original lab but also so you can create unique and specific new templates to match popular panels you might run.

Absolutely. There is no need to convert Standard International units into US units to use this software! This is the only software that we are aware of that is 100% usable by practitioners from all over the world. US practitioners use the software in US unit mode while practitioners from Canada, New Zealand, Australia, etc. can input data in Standard International units. Functional Health Reports can be run in either US or Standard International Units. The software does the conversion for you.

The software creates reports based on the results you receive and enter into the platform from your blood testing lab, such as Labcorp or Quest. You don't need to run preset panels to enter data into the software. The software accepts results for over 190 individual biomarkers and calculates 8 or more Functional Medicine ratios. The more results you enter, the better the software does at creating probability-based results.

View the full list of biomarkers built into the software (PDF)

CLICK HERE to download a document Dr. Weatherby created with 3 suggested ODX blood panels, so you get the most out of the Functional Health Reports.

Yes. 

View the full list of biomarkers built into the software (PDF)

CLICK HERE to download a document Dr. Weatherby created with the best panels to run so you get the most out of the Functional Health Reports..

We're always adding to our list of over 190 individual biomarkers, and we're open to suggestions on what to add next.

Lipoproteins and advanced lipid fractionation are both in the system now. At this time we're keeping the software focused on standard chemistry, CBC/hematology, and the additional markers we've built in, so we don't have plans to add urinalysis, salivary hormone, or amino acid testing.

If there's a biomarker you'd like to see, email support@optimaldx.com and we can send you the document we use to gather that data.

The software comes with a set list of biomarkers, the most common ones from a blood chemistry and CBC panel, including lipoproteins. If you're testing something outside that list, the Practitioner's Notes section lets you write in results for tests not currently built into the software, and you can choose whether to include those notes in the printed report.

We add new biomarkers regularly. When we do, you'll need to add them to your own lab profiles before you can start entering data against them.

Yes. What’s more, we are independent from supplement companies, so we can provide protocols and recommendations from multiple companies. At this time we have protocols from: 

• Metagenics
• Biotics Research
• Designs for Health
• Xymogen
• NuMedica
• Orthomolecular
• Standard Process
• Cytoplan
• Premier Research Labs
• Moss Nutrition
• Apex Energetics

We have 2 supplement driven reports: 1) a Health Improvement Plan that lists all the products recommended for the top eight clinical dysfunctions, deficiencies and conditions and provides the name, dosage and product description; and 2) a shorter Product Summary Report that lists the individual products in a table format that the patient can easily post on their fridge.

You can see the full report, section by section, on our Functional Health Report sample page.

Yes. Change over time is where Functional Blood Chemistry Analysis becomes useful, so every Functional Health Report can display up to 6 previous results alongside the current one. You choose which prior test to compare the current one against.

The Functional Blood Test Comparative report puts the latest test and the previous test side by side so you can see what moved. Practitioners tell us this makes it much easier to get patients to repeat testing, because they want to see how their numbers changed.

You're not charged for the previous results that appear in a historical or comparative report. You use credits once, when you generate the Functional Health Report.

Not as a dedicated patient history section. You can use the Practitioner's Notes field to record any relevant signs, symptoms, or exam history alongside a patient's blood test data, and choose whether to include those notes in the printed report. We don't currently plan to add a separate signs-and-symptoms analysis tool.

The Optimal DX Software is a SaaS (Software-as-a-Service) solution, with no software to download and learn. You can start using the Optimal DX Software as soon as you sign up, as there is practically zero learning curve. Unlike traditional downloadable software, the Optimal DX Software is fully hosted:

• Affordable pricing
• Full data backup
• Short update cycle
• Zero infrastructure costs
• Access anytime, anywhere
• No maintenance costs
• Cross-device compatibility
• No installation fee
• Simple and easy

Yes. Every screen in the platform has built-in inline video training, and our Video Support page walks you through the full workflow: adding patients and blood tests, importing lab PDFs, generating a Functional Health Report, building a treatment plan, branding your account, and more.

Learn more on our Video Support page

Email us at support@optimaldx.com, submit a support ticket, or call the office at 541-482-3779, and someone will get back to you. You can also watch training videos on our Tutorial Videos page,  and every screen in the platform has built-in inline video training.

Premium and Blood Chemistry (Unlimited) accounts also get Ask Me Anything inside the application. You can search over 200 answered clinical questions and submit your own case questions. Dr. Weatherby and his research team answer them, and you get an email when yours is answered.

Optimal DX, LLC, acts as a trusted confidential application service provider dedicated to providing a secure Internet and mobile service.

Optimal DX, LLC employs a high degree of security consciousness. The environment at Optimal DX, LLC currently encompasses the highest level of security as well as the Health Insurance Portability and Accountability Act of 1996 (HIPAA) security tenets that of the proposed regulations. The overall priorities of Optimal DX, LLC as an organization, is to ensure security and be fully compliant with all HIPAA regulations, proposed and finalized. Access, integrity, availability, ownership, authorization, dependability, authentication, and confidentiality are all major considerations within the Optimal DX, LLC Security Policy.

For more information on our policies, please see:

• Privacy Policy
• Data Security
• Cookie Policy
• Terms Of Use

The software utilizes the latest SSL browser encryption, and the database encryption of all personally identifiable data is 100% HIPAA compliant. We take your patients’ security very seriously, which is why we have invested heavily in the latest security features.

A few habits go a long way:

• Never share your sign in name or password.
• Always sign out when you're finished.
• Choose a strong password with upper and lower case letters, numbers, and symbols.
• Keep anti-virus software and a firewall running on any computer you use to access ODX.
• Install browser and operating system updates promptly.

More than you might expect, and there's no card required to open one.

You can add unlimited patients and enter as many blood tests as you like, including years of historical results for each patient. Entering blood test data is free and, with the Optimal DX PDF Parser, easier than ever. 

You also get the Treatment Plan Builder, AI-generated recommended actions for diet, lifestyle, and exercise, product partner integrations, lab templates, tags, custom report branding, a listing in the practitioner directory, and full access to the Resource Center: articles, downloads, events, and the podcast.

When you want to run a report, you buy credits. A Functional Health Report costs 10 credits, and credits are $5 each, so a report is $50. Buying in volume brings that down to $40. Credits never expire, and the Health Improvement Plan costs no credits at all.

Premium adds the Reference Guides, Ask Me Anything, PDF import, My Products, My Protocols, report note templates, enhanced branding, and the ability to add practitioners and staff to your account.

Blood Chemistry (Unlimited) is $197 a month for unlimited reports, plus lab integrations that pull results in automatically. If you run 5 or more reports a month, it costs less than buying credits.

There are 2 points where you pay, and neither happens automatically.

The first is when you buy report credits. A Functional Health Report uses 10 credits, and you choose how many credits to buy and when. The second is if you subscribe to Blood Chemistry (Unlimited) or Premium, which are monthly.

Everything else is free. Creating an account, adding patients, entering blood test results, and using the Resource Center cost nothing, and we don't ask for a card when you sign up. You'll always see the price before any charge is made.

No. Optimal DX charges for interpretation and reporting, not for lab work. You order blood tests through your own lab, and they bill you or your patient directly, exactly as they do now.

You pay us to turn those results into a report. Entering blood test data into ODX is free, and you can enter as many as you want using the Optimal DX PDF parser tool that imports biomarker data from the original lab report from hundreds of labs worldwide. Credits are only used when you generate a report.

Yes. Every account comes with 2 sample patients who already have blood test results and finished reports attached, so you can look through a complete Functional Health Report before spending anything.

That includes the parts you can't see from a screenshot: how the biomarkers are grouped, how the functional ranges are presented, and how the report reads as something you'd hand to a patient.

No. Credits stay in your account until you use them, with no time limit and no expiry date.

That matters if you buy in volume. Credits get cheaper the more you buy at once, and because they don't expire, buying ahead costs you nothing but the money you were going to spend anyway. It also means credits you hold now will work for report types we release later.

Premium is $40 a month per practitioner, and it opens up two different things depending on how you practice.

If you work alone, Premium gives you the following clinical and customization tools:

• The Blood Reference Guide, Clinical Conditions Guide, and Treatments Guide, linked directly from the biomarkers in your reports
• Ask Me Anything, where you can search 200+ answered clinical questions and submit your own
• My Products, for building treatment plans from your own supplement list
• My Protocols, for saving treatment templates and reusing them across patients
• Practitioner report note templates
• Enhanced branding on your reports

If you work with other people, Premium also lets you build a team inside one account. As the administrator, you can add practitioners and staff, whether they're in your clinic, spread across several locations, or working with patients virtually. Practitioners are assigned to the patients they add and appear on those reports. Staff can enter blood test data and run reports without appearing on them.

Everyone on the account shares one credit balance, so you can run reports from a single pool rather than managing them practitioner by practitioner. You can also add Blood Chemistry (Unlimited) for unlimited reports, with a 20% discount on each practitioner you add it for.

To upgrade, visit your Billing Page and click the "Upgrade to Premium" link to get started!

Yes, with a Premium account. Premium is $40 a month per practitioner and lets you build a team inside a single account, whether everyone works in one clinic, across several locations, or with patients virtually.

As the administrator you can add 2 types of member. Practitioners add patients, enter blood tests, and run reports. They're assigned to the patients they add, and their name appears on those reports. Staff can enter blood test data and run reports on behalf of your practitioners without appearing on the report itself.

Everyone works from the same patient records, so your team isn't managing separate logins and duplicate patient files.

You can add and manage members from Members & Workspaces once you've upgraded.

No, there's no contract.

An Optimal DX account is free. You can add patients, enter as many blood tests as you like, and explore the platform without paying anything or entering a card. There's nothing to cancel because there's nothing to pay.

When you're ready to run a report, you buy credits. Credits never expire, so anything you buy stays in your account until you use it.

If you go on to add Premium or Blood Chemistry (Unlimited), both are month to month with no minimum term and no cancellation fee. You can cancel either from your Billing page at any time.

There is nothing to cancel. A free Optimal DX account has no subscription and no recurring charge. Your account stays open, and your patients, blood test entries, and any reports you have generated stay available whether or not you ever buy another report.

There's usually no reason to close it. An ODX account is free, and there's nothing to cancel, so you can leave it open and come back whenever you want. Your patients, blood tests, reports, and any unused credits stay exactly where they are.

If you do close your account, it can't be reopened. We permanently delete all patient data when an account closes, which is a HIPAA requirement, and it can't be recovered. You'd be starting a new account from scratch.

If you're paying for Premium or Blood Chemistry (Unlimited) and want to stop, cancel that subscription from your Billing page rather than closing the account. You keep your data, your credits, and your account.

The training sessions are not live! Each session has been recorded and the training material is made available  to enrollees in our online training center: The ODX Academy. The training includes streaming video of the presentations and audio downloads of all sessions in MP3 format. This way, you have 24/7 access to this archive from any computer anywhere in the world through your ODX Academy account.

You receive 12 information-packed training sessions with Dr. Dicken Weatherby that will walk you through the steps to successfully integrate and implement a Functional Analysis of your patient’s blood test results. Additionally, you will receive access to our online training center ODX Academy, video and audio replays of lectures that are accessible 24/7 and bonus lectures from Functional Medicine experts.

Plus, you'll get access to 55 downloadable lesson transcripts (over 650 pages of information), over 200 pages of references, 10 bonus quizzes at the end of each module, a final examination and an opportunity to sit for your Functional Blood Chemistry Analysis Certification!

As a registration bonus, you'll get a free ODX account with no card required. That includes unlimited patients, free blood test entry, PDF lab import from LabCorp, Quest, and LifeLabs, plus a growing list of over 100 labs worldwide, and full access to the Resource Center. On top of that, you'll get 120 report credits ($600 value) and 12 months of access to Premium features ($297 value): all 3 Reference Guides linked to your reports, Ask Me Anything, and custom report note templates. That's $897 in tools on top of your free account, ready the day you enroll.

CERTIFICATION REQUIREMENTS

1. Pass each of the FBCA Section quizzes with a score greater than 70%
2. Pass a final exam
3. Submit a case study on a patient (not yourself!) that includes at least 2 lab tests and a complete practitioner version of the Functional Health Report
4. We will review your case study and accompanying documents
5. Upon successful review, we will email feedback and your certificate!

Continuing Education Credits (CEU) Information

We are honored by the diverse interest in our online training programs from a wide range of professionals, including MDs, DCs, DOs, NDs, NPs, nutritionists, dieticians, and more. We understand the importance of Continuing Education Units (CEUs) in maintaining and enhancing professional competence. However, due to the complexity and the constantly evolving standards for CEU accreditation across the various disciplines, we are currently unable to directly offer CEUs for our training programs. Ensuring compliance and relevance for all the different groups we serve presents significant challenges.

Despite this, we are pleased to provide participants with a certificate upon completion of the program, which verifies the number of hours taken and includes a detailed breakdown of the program content. This certificate can be submitted to your respective professional board for possible CEU consideration. While we cannot guarantee acceptance, this documentation may assist in meeting your continuing education requirements.

We are committed to providing high-quality, impactful education and are exploring ways to support your continuing education needs in the future. In the meantime, we encourage you to review the learning objectives and content of our programs to determine if they meet your personal and professional development needs.

We appreciate your understanding and are here to answer any questions you may have regarding our training offerings.

No, the training does not include treatment protocols. Dr. Weatherby may mention favorite supplements and/or treatments along the way, but this training is focused on assessment and diagnosis. 

With your registration, you get 12 months of access to Ask Me Anything on your ODX account. Submit your own case questions and Dr. Weatherby's research team will answer them on the platform. You'll get an email when your question is answered. You can also browse 200+ questions already answered.