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We pride ourselves on the support we give to our customers.
CLICK HERE to submit a support ticket or to call us!
We've included answers to a few of the more common questions below or visit the ODX Knowledgebase.
"Getting Started with ODX" - The Video Series
Quickly get to the heart of what you can accomplish with the ODX Blood Chemistry Software with our series of short walk-through video clips.
Start with the overview video, then drill down into the more specific areas.
1 - ODX Software Overview
This video will give you an overview of the ODX software program and quickly walk you through its various features.
2 - Report Center Overview for Interactive "CORE" Report
An overview of the ODX software Report Center to show you how to generate the interactive “CORE” Functional Health Report.
3 - Report Center Overview for "Classic" Report
An overview of the ODX software Report Center to show you how to generate the “Classic” Functional Health Report.
5 - Add New Blood Test
A quick overview of how to add a new blood test into the system and generate a patient and/or practitioner report.
7 - Clinical Reference Tools
This video will show you the clinical reference tools that are built into the software and integrated into the practitioner reports.
8 - Upload Your Own Practice Logo
Walkthrough video on how to upload your logo and brand your reports.
9 - Add Your Own Practitioner Report Notes
Walkthrough video of creating detailed notes for each patient lab test. Optionally, include these notes in your reports.
10 - Manage & Edit Blood Tests
Walkthrough video showing you how to manage and edit a patient blood test.
11 - Manage Existing Patients
Walkthrough video on how to find and make changes to an existing patient record.
12 - Unit Conversion Tool
A demonstration of the unit conversion tool that is built into the software so you can quickly convert between US and SI units and vis versa.
13 - Custom Lab Templates
This video will show you how to create customized lab templates within the software so you can save time with your lab data entry.
14 - Import Patient Records
Walkthrough video on how to import your existing patient list from a spreadsheet.
15 - Practice Admin & Settings
In this video you will learn how to make changes and edit your personal and practice administration settings in your software account.
16 - Adding Your Profile Photo
A quick video showing you how to add your profile photo into the ODX application. Your photo will be incorporated into the “CORE” Functional Health Report on the cover page
17 - Importing Lab Results
A quick video showing you how to import lab results from one of our lab integration partners.
18 - Merging Lab Test Results
A quick video showing you how to merge 2 lab test results into 1 record
19 - The "Ask Me Anything" Feature
A quick video showing you how to use the "Ask Me Anything" feature to submit your clinical questions to be answered on our AMA Podcast.
Gold Support allows for phone support
So call us on +1 541-482-3779 and let’s chat!
Submit a Support Ticket
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